United Community Bank

Contact Us

Phone And Live Chat

Our experienced bankers are available to assist you Monday through Friday between the hours of 8:00am to 5:00pm by phone at 866.505.3736, or through our live chat service.

Our phone menu offers tools and resources for services like debit card activation and Apple Pay activation outside of our normal banking hours. Also, starting June 19th, 2017 we will offer 24/7 assistance with our UCB VISA® Debit Cards for Personal & Business Cardholders.

Email Options

At United Community Bank, we are committed to providing a quick response to our customers. If you have a question, idea, problem or comment about our services or products, please don’t hesitate to let us know.

For general questions that don’t include any sensitive personal or account information, feel free to contact us at customerservice@ucbanking.com; Please do not include sensitive personal or account information in your communication.

At United Community Bank, we take the privacy and security of our customers’ communications very seriously, which is why we offer secure two-way email communication via our secure messaging portal. This portal will allow you to send us sensitive private information and allows us to send you information critical to managing your account or loan.

Secure Portal

Mailing Address

United Community Bank
PO Box 248 Raceland, LA
70394-0248 

Traveling or Purchasing Outside of the United States 

Please notify your local branch or call us at 866.505.3736 so that you can conveniently and securely use your UCB VISA® Debit Card while traveling or making purchases abroad.  

Routing Transit Number & Wire 

Instructions If you are receiving a wire, typically the sender will need wiring instructions—you can provide the information below. 

Beneficiary 
United Community Bank
PO Box 248 Raceland, LA
70394-0248
ABA/Routing : 065401107

Remote Support 

When troubleshooting Online Banking problems with one of our bankers, you may be asked to utilize our Remote Support feature so that we can help better support your issue. Only use Remote Support if directed by us. 

Remote Support