Important Information regarding COVID-19
All UCB offices will remain open offering Drive Up only services and our bankers are ready to assist you over the telephone and remotely for any and all of your banking needs. We want all of our customers and communities to know that we are committed and prepared for continued service throughout this pandemic.
Assistance for Customers Impacted by the COVID-19 Virus Situation
Like you, we're monitoring the latest news about COVID-19 and looking at the potential impact in our communities.
That's why we're doing all we can to make sure our branches are open and our bankers are available for you. We also want you to have confidence that you can bank virtually anywhere, anytime with our Mobile App for both Personal and Business Banking as well as the services available at UCBanking.com
In addition, to help ease the burden that everyone is now facing, UCB has options to offer relief to our customers. We have developed a program that is available upon request to any Loan or Deposit customer to assist you through this difficult time. Please contact us at 866.505.3736 to speak with one of our Bankers on how UCB can help.
Our goal is to keep our employees and customers safe while we continue to monitor this ever changing situation. We will continue to evaluate our staffing levels and our ability to keep offices and services available.
All UCB Offices will offer Drive Up Only for the foreseeable future. We will do our best to help you remotely and digitally. Please call us at 866.505.3736 for any questions regarding these closures.
Our Main Street at Pelican Point Office will be closing. Please visit our Gonzales Office Drive Up for assistance.
For a list of locations in your area, click Locations.
Safe Deposit Boxes
Although our offices are closed, we will allow for safe deposit box entry by appointment only. Please contact your local branch for appointment availability.
Online and Mobile Services
If you haven't already, enroll in our Online Banking Services and Download our UCB Mobile App. From Online & Mobile Banking you will be able to:
- Access your Account Information
- Deposit Checks (via our Mobile App)
- Make Payments and Pay Bills
- Transfer Funds
To learn more about Online & Mobile Banking, Click Here
To use our Mobile App, simply download our app from the App Store or Google Play to begin banking on-the-go. You can find our app by searching United Community Bank LA in the App Store or Google Play.
Limit your touching of public surfaces or exchanging of cash or cards by enrolling your UCB Debit Card in Apple Pay®, or Samsung Pay®. Our Mobile Wallet offerings allow you to make contactless payments with peace of mind, convenience and even added security.
To protect yourself from scams, please know that we won’t ask for confidential information—such as your name, password, PIN or other account information—if we reach out to you. See the Federal Trade Commission’s advice.